DEVICE RETURN & WARRANTY POLICY
DEVICES(S) CAN BE RETURNED SAME DAY FOR A FULL REFUND OTHERWISE; ALL SALES ARE FINAL.
NO RETURNS WILL BE ACCEPTED WITHOUT PURCHASE RECEIPT, ORIGINAL PACKAGING, AND ALL ACCOMPANYING ACCESSORIES.
DEVICES(S) MUST BE RETURNED IN THE ORIGINAL CONDITION WITHOUT ANY PERSONAL DATA OR ACCOUNTS (I.E. ICLOUD, GOOGLE, SAMSUNG, ETC) ON THE DEVICE.
NEW AND REFURBISHED DEVICE(S) SALES ARE SUBJECT TO A LIMITED 30 DAY IN-STORE WARRANTY UNLESS SPECIFIED. WARRANTY COVERS POSSIBLE DEFECTS EXCLUDING LIQUID AND PHYSICAL DAMAGE. DEVICE WARRANTY IS VOIDED IF THE DEVICE HAS BEEN WORKED-ON, OPENED, AND OR DISASSEMBLED BY ANYONE OTHER THAN REPAIR BROS OR ITS AFFILIATES. USED DEVICES ARE SOLD AS-IS.
SOFTWARE MODIFICATION SUCH AS JAILBREAKING OR ROOTING WILL VOID DEVICE(S) WARRANTY.
ACCESSORY RETURN & WARRANTY POLICY
ACCESSORIES CAN BE RETURNED SAME DAY FOR A FULL REFUND OR WITHIN 7 DAYS FOR STORE CREDIT BUT WILL BE SUBJECT TO A 20% RESTOCKING FEE.
NO RETURNS WILL BE ACCEPTED WITHOUT PURCHASE RECEIPT, ORIGINAL PACKAGING, AND ALL ACCOMPANYING ACCESSORIES. ACCESSORIES MUST BE RETURNED IN THE SAME CONDITION.
DEVICE REPAIR POLICY
ALL REPAIRS INCLUDE A NON-REFUNDABLE DIAGNOSTIC FEE. DIAGNOSTIC FEE(S) VARY DEPENDING ON DEVICE(S) AND ARE SUBJECT TO CHANGE AT ANY TIME. ALL REPAIRS ARE NON-REFUNDABLE. MOST REPAIRS INCLUDE A LIMITED 30-DAY WARRANTY FOR MANUFACTURED DEFECTS WITH PROOF OF PURCHASE RECEIPT. ANY PRE-EXISTING DEVICE(S) PROBLEMS THAT WERE NOT ADDRESSED AT TIME OF DIAGNOSTIC ARE NOT AND WILL NOT BE COVERED UNDER WARRANTY.
LIQUID DAMAGE DEVICES ARE WORKED ON FOR DATA RECOVERY ONLY.
WARRANTY DOES NOT INCLUDE GLASS SEPARATION, FRAME DAMAGE IN ANY FORM INCLUDING BUT NOT LIMITED TO; DINGS, DENTS AND OR BENDS, SCRATCHED SCREENS, CRACKED SCREENS, PHYSICAL DAMAGE AND OR LIQUID DAMAGE. ALSO, SOLDER REPAIRS HAVE NO WARRANTY.
NON-COMPLETED REPAIR CANCELLATIONS ARE SUBJECT TO A RESTOCKING FEE EQUAL TO 25% OF THE TOTAL REPAIR COST.
TOTAL REPAIR COST IS SUBJECT TO CHANGE DUE TO MARKET PRICE FLUCTUATION OF PARTS. PRE ORDERS CANNOT BE CANCELED BECAUSE PARTS ARE NON-REFUNDABLE.
ALL DIAGNOSTICS ARE FREE WITH REPAIR OF THE DEVICE. OTHERWISE, THEY ARE SUBJECT TO A DIAG FEE. WE ARE NOT A STORAGE FACILITY!
ANY DEVICES LEFT IN STORE FOR MORE THAN 30 DAYS AFTER REPAIR ARE ASSUMED TO BE ABANDONED BY THE OWNERS AND BECOME THE RIGHTFUL PROPERTY OF REPAIR BROS LLC. IN THE EVENT THAT A CUSTOMER WISHES TO CLAIM THEIR DEVICE(S) PRIOR TO THE 30-DAY TIME LIMIT, THEY MUST PAY ANY AND ALL OUTSTANDING BALANCE(S) RELATED TO THEIR DEVICE(S)
REPAIR BROS IS NOT RESPONSIBLE FOR LOSS OF PROFIT, ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL DAMAGE AND OR LOSS OF DATA THAT MAY HAVE OCCURRED DURING OR AFTER DEVICE SERVICE.
LAYAWAY AND PREORDER
ALL ITEMS PUT ON LAYAWAY MUST HAVE AT LEAST %35 MONEY DOWN INITIALLY.
PAYMENTS MUST BE MADE AT LEAST BI-WEEKLY ON ITEMS IN ORDER TO SUSTAIN THE LAYAWAY AGREEMENT. ITEMS ON LAYAWAY MUST BE PAID IN FULL WITHIN A 60 DAY TIME PERIOD FROM THE INITIAL PAYMENT.
PRE ORDER PAYMENTS ARE NOT REFUNDABLE.
NON-REFUNDABLE ITEMS
SIM CARDS, ACTIVATION PAYMENTS, AIRTIME MINUTES, UNLOCKS, OR PAYMENTS MADE TO THE WRONG NUMBER ARE NON-REFUNDABLE AND CANNOT BE TRANSFERRED TO ANOTHER LINE.
SCREEN PROTECTORS ONCE APPLIED TO A DEVICE ARE NO LONGER REFUNDABLE. ALSO REPAIRS THAT ARE COMPLETED ARE NON-REFUNDABLE.
LAYAWAY AND PREORDER PAYMENTS ARE NON-REFUNDABLE.
LABOR AND PARTS USED FOR ANY REPAIRS ARE NON-REFUNDABLE.
TERMS AND CONDITIONS ARE SUBJECT TO CHANGE AT ANYTIME.